AW Repair Group’s Yorkshire branch welcomed Bodyshop magazine editor to spend ‘a day with a VDA’ this summer.
Editor Mark Hadaway spent the day with Vehicle Damage Assessor team leader Rob Mann taking a close look at the behind the scenes processes before, during and after vehicle repair.
‘Rob always ensures all details are double checked, simply as part of AW’s ‘best practice’ routine.’ writes Mark. ‘With over 14 years’ experience of using the Audatex platform, educating someone like me really is ‘back to basics’, but Rob couldn’t be more helpful in explaining the ‘ins and outs’ of the process.’
‘It’s clear to me Rob is a ‘clued up’ VDA within a switched on business’
You can see the full article in the online version of Bodyshop magazine by clicking here
(Click through to page 46 and 47)