Special Recognition Award – Joanne Spickett

Joanne Spickett, Customer Liaison Advisor at Denaby has been nominated for a Special Recognition Award by General Manager, Rob Mann.  Rob nominated Jo for the award as she has overcome so many challenges to succeed at her role as a CLA in such a short time frame. Jo had no prior experience in the accident repair industry and joined the Denaby team when volumes were at lower levels. Since joining, not only is Jo the last to leave every day, she takes an enormous amount of pride in her work, which has been reflected in the increase in the customer satisfaction scores with all work partners. Being new to the industry and the business, dealing with volume dramatically increasing and managing to sustain a high level of customer service from the start is a huge achievement.

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Special Recognition Award – Joanne Spickett

Joanne Spickett, Customer Liaison Advisor at Denaby has been nominated for a Special Recognition Award by General Manager, Rob Mann.  Rob nominated Jo for the award as she has overcome so many challenges to succeed at her role as a CLA in such a short

Blog

Customer Relations Team Leader Announcement

We’re pleased to announce that following the Group Customer Liaison Support team changes that Lorren Bristow has been appointed as Customer Relations Manager. Lorren’s role will include overseeing both the First Response Team and the Customer Relations Team Leaders.  Lorren will continue to be responsible