Covid-19 Update

CUSTOMER NOTICE REGARDING COVID-19 PRECAUTIONS

19/7/2021

As the wearing of face coverings no longer become a legal requirement from Monday,  justifiably there does still remain a lot of uncertainty and nervousness regarding Covid 19.

Our sites’ Covid Secure protocols remain in place and our team members are displaying their personal preference on their badge: “It is my preference you wear a face mask, please” or “Happy to wear a mask – just ask.”

For any team member driving your vehicle off premises it is compulsory for a face covering to be worn.

We are continuing to operate an appointment system for the forthcoming months and it is therefore advisable to call ahead before travelling to our sites. 

Covid Secure Standard Certified

AW Repair Group is pleased to announce that our locations are Covid Secure Standard certified.

 

Following the governments guidelines a 14-page Risk Assessment and Measures document has been produced by the company in consultation with employee representatives.

 

Covering both onsite and home workers, the document details the many measures implemented across the group’s nine locations to identify, reduce or eliminate the risks of the spread of the Covid-19 virus to both our employees and customers.

 

The government’s Working in Factories, Working in Offices and Working in Vehicles documentation has been thoroughly interpreted and implemented and as well as including social distancing and sanitation measures the document details processes for visitors, deliveries, eating and drinking, screen guards, cleaning processes, PPE and the collection/delivery of vehicles.

 

To request a copy of the Covid Secure Risk Assessment and Measures please email jade.johnson@awrepairgroup.co.uk including the nature of your contact (eg customers should provide a vehicle registration and claim number, suppliers should provide the account number)

 

For vehicle updates or to arrange a repair booking please email callback@awrepairgroup.co.uk in the first instance. For urgent enquiries please call 0115 684 7454.

Please do not visit our sites without a prior arranged appointment.


Thank you for your continued co-operation.