Prestige Approval for Crash Centre

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SIGN OF THE TIMES: Andrew Walsh, Managing Director of AW Repair Group, confirms his commitment to modern vehicle repair safety with the approval by prestige manufacturer VW and associated brands.

SIGN OF THE TIMES: Andrew Walsh, Managing Director of AW Repair Group, confirms his commitment to modern vehicle repair safety with the approval by prestige manufacturer VW and associated brands.

AW Repair Group’s Sleaford crash repair centre has been accredited with the Volkswagen Group Paint and Body Approval.

The manufacturer approval, which includes the Audi, VW, Seat and Skoda brands, recognises the company’s commitment to the brand’s repair techniques and technology.

Commented Managing Director Andrew Walsh: “”People sometimes forget that an incorrectly repaired vehicle can compromise the safety of the occupants, especially with the complexities of modern day vehicle techniques and metals.

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Flying High with Kitemark only Nine Months after Opening

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AW Repair Group's Newark (Nottinghamshire) site has recently gained the PAS125 Kitemark licence just nine months after opening its doors for business.

AW Repair Group’s Newark (Nottinghamshire) site has recently gained the PAS125 Kitemark licence just nine months after opening its doors for business.

AW Repair Group’s Newark (Nottinghamshire) site has recently gained the PAS125 Kitemark licence just nine months after opening its doors for business.

The site is managed by James Dunn who carefully hand picked his team and is exceptionally pleased at how well they have performed together.

James said: “Achieving such a standard when team has been working together for only nine months is an achievement in itself.”

The site, which currently employs 7 technicians on the shopfloor, plans a staged growth to meet its targets over the next 12 months.

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AW Repair Double Success

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AW Repair Group's Sleaford site has become the first in Lincolnshire to achieve the Thatcham BSI Kitemark, just eight weeks after its South Yorkshire site was accredited.

AW Repair Group’s Sleaford site has become the first in Lincolnshire to achieve the Thatcham BSI Kitemark, just eight weeks after its South Yorkshire site was accredited.

From June 2008 edition of Bodyshop Magazine.

AW Repair Group’s Sleaford site has become the first in Lincolnshire to achieve the Thatcham BSI Kitemark, just eight weeks after its South Yorkshire site was accredited.

Managing Director Andrew Walsh said: “Everyone in the AW Group has gained so much from the whole process and I am very proud that both sites can now display the Kitemark with pride.”

Many of the required procedures and processes that were highlighted following a gap analysis at South Yorkshire were implemented at the Lincolnshrie site, particularly in relation to future staff development.

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Customer Service and Kitemark are key to AW Future

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AW Repair Centres is putting emphasis on customer service to drive it forward in the the independent accident repair market. It has just gained the BSI Kitemark for both its sites following an investment of £17,000 in training courses and equipment.

AW Repair Centres is putting emphasis on customer service to drive it forward in the the independent accident repair market.
It has just gained the BSI Kitemark for both its sites following an investment of £17,000 in training courses and equipment.

From May 2008 edition of AM (Automotive Magazine).

AW Repair Centres is putting emphasis on customer service to drive it forward in the the independent accident repair market.

Each motorist is given a letter with the phone number for the group’s customer car team, plus a direct line to their bodyshop manager, in case they have any queries.

During the repair, customers are given updates every three days, and once worker is completed the car is returned with a guarantee mirror hanger and postage-paid customer satisfaction questionnaire.

“I want AW Accident Repair Centres to be known for quality of repair and quality of customer service,” said managing director Andrew Walsh.

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BSI PAS125 Kitemark Awarded to AW Repair Group’s South Yorkshire Bodyshop

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AW Repair Group's South Yorkshire bodyshop has become the latest to achieve the BSI PAS125 Kitemark.

AW Repair Group’s South Yorkshire bodyshop has become the latest to achieve the BSI PAS125 Kitemark.

Managing Director Andrew Walsh is delighted the bodyshop, which was purpose built on a greenfield site only three years ago, has achieved the high standards set by the accreditation.

“The process is very rigorous and everyone involved is to be congratulated,” said Andrew. “Since branch manager Ian Pearson joined us in September we have been working towards the Kitemark at the South Yorkshire site. Ian is very focused on all the accreditation stands for and is justifiably proud of the achievement and his team.”

The group’s Lincolnshire site has already had a successful pre-licence visit with BSI and is in line to also become accredited by late spring.

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County Company in line for Bodyshop Oscar

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AW Accident Repair Centres (Lincolnshire), based in Sleaford, has reached the finals of Bodyshop Magazine’s national Bodyshop of the Year Award – the industry’s equivalent to the Oscars.

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