AW Repair Group has announced a change to its leadership structure following the opening of its ninth site last week.

Former managing director Andrew Walsh now takes the title of Founder and CEO with newly titled Group Operations Director James Dunn welcoming on-board to the operations team Steve Hoe as Technical Development and VM Manager. Steve has worked for the group for 19 years, his current post being general manager of the group HQ and prestige manufacturer site in Sleaford for 12 years.

Andrew explained: “As we continue to grow it is so important to have the right support network in place for our teams across all areas of the business. All members of the Group Operations Team are long-standing employees of the company with years of experience, knowledge and commitment to the AW ethos. Together we discuss and implement new processes, practices and ideas with input from every area to ensure a successful and enthusiastic rollout. And of course this includes all the technical, IT and legal infrastructure that may underpin any changes.”

Established in the Group Ops Team is Finance and Legal Director Emma Walsh, Customer Relations & Aftercare Manager Lorren Bristow, Compliancy & Training Manager Ian Pearson, Partnership & Communications Manager Jade Johnson, Group Financial Controller Kantha Arumugam and HR Administrator Kim Jackson.

The nine strong team have together clocked up 135 years service with AW Repair Group.

It tookonly nine weeks to transform an oil-covered engineering workshop into AW Repair Group’s dazzling ninth site.

And it seems nine is the lucky number as the 9,000 square feet site at Sherburn-In-Elmet officially opened yesterday (Monday) and epitomises the group’s labour saving and technology advances successfully trialled and implemented throughout the group during the past two years.

The site, centrally located with a 30 minute drive time to Leeds, York and Wakefield, boasts in-house ADAS and Electric Vehicle capability and takes AW’s annualised turnover to £19.3M.

Following the success at our other sites, Sherburn also follows the group’s preferred design of skate and rail transfer system with Junair 10m drive through booth with QADs and LED lighting.

“This has proven to free up space and repair more vehicles with less people,” said AW Repair Group’s Founder and CEO Andrew Walsh. “We’ve made some real tangible changes in our processes over the past two years and the Sherburn site includes all of these.

“Our sites work as an integrated team with a five day key to key target. We have always had a tight-knit team. However, there is a new feel of change and togetherness in AW which is essential as we move into a new generation of crash repair technology.”

“This is also the first site to include from the outset an Electric Vehicle Safety Kit and Tool Board,” continued Andrew. “The mobile kit includes safety hook, specific tooling and EV signage and all the staff here will be EV trained. As with our other sites all technicians also have a tablet for accessing methods and job cards, in-progress photographs and quick additional damage evidence and notification to our VDA team.”

The site will be led by General Manager, Steve Oxley who has 20 years’ experience in the industry and has been working with AW for the past 6 months. Steve & Group Operations Manager, James Dunn have hand-picked the team at Sherburn who have been integrated into AW’s procedures and processes over the past month prior to opening yesterday.

Committing to the company’s environmental sustainability policy the Sherburn site also boasts motion sensor LED lighting through the workshop and open plan corporate blue, orange and glass reception and offices.

Plastic welding and cold repair systems affirm the group’s repair over replace philosophy and other equipment includes PowerTec Miracle Pull, PPG low energy compact system, integral Minden Dust Extraction, three mid-rise lifts, eco-friendly radiant heating, Car-O-Liner and Car-O-Tronic Measuring System.

The Sherburn site, which is 25 miles from AW’s next nearest site at Denaby Main, near Doncaster, has created 14 jobs and new apprenticeship opportunities will be available shortly as the Training and Apprenticeship Academy opens for new intakes in the first quarter of 2020.

Added Andrew: “I’d like to thank our usual team of contractors who have done a wonderful job bringing this project to fruition. The building is in a great location with a secure compound but it really was in a poor condition. To think it has been turned into this high tech bodyshop with the usual AW quality, standards and corporate identity in nine weeks is just remarkable.”

Before & After:

October 2019 marks a special anniversary for AW Repair Group’s Compliancy & Training Manager, Ian Pearson, who chose vehicle body repair over mathematics 40-years ago this month.
A young Ian walked through the doors at WASS (Wallace Arnold Sales & Service) on Lenton Lane, Nottingham in October 1979 as a multi-skilled apprentice, little did he know that 40-years later he’d be a training manager himself.

Attending Peoples College to complete the five-year City & Guilds apprenticeship, Ian achieved two credits and one distinction in light vehicle body repair, trim and refinishing. After completing practical tests in various different fields, such as metal finish repair, welding, chassis pulling and painting a door skin with adjacent blends he also received his RTITB (Road Transport Industry Training Board) Craft Studies certificate.

Fast forward 10 years to 1989, Ian was working as a multi-skilled technician with five-years qualified experience under his belt at a Vauxhall dealer in Nottingham. “It was so rewarding, being able to carry out any repair from start to finish,” said Ian, remembering his Vauxhall days.

Another 10 years later, Ian decided to take a slight career change and took on the combined role of Estimator and Workshop Controller at Hooleys Ford in Nottingham.
Ian commented: “I knew it was time for me to come off the shop floor, I had built my knowledge over the years and wanted to further my career without getting my hands dirty. In those days it was quite dirty work – not like the high specification bodyshops we have today.

“One of the most rewarding moments during my career within this industry was when I was at Sandicliffe Ford, I was given the task to introduce and maintain ISO9002. I was a naïve manager at the time, but I took it in my stride and funnily enough now I’m carrying out compliancy within AW Repair Group it’s things like ISO and BSI I have to be heavily involved in across the group,” added Ian.

Ian joined AW Repair Group in 2007 as General Manager of the Denaby, South Yorkshire site and was later instrumental in setting up the Markham Vale, Chesterfield site in 2014, which he was running until earlier this year when he was appointed to the Group Operations Team as a Compliancy & Training Manager.
Ian now ensures are all sites are compliant to BSI and other regulatory bodies and heads up AW’s Training & Apprenticeship academy, which to date has 19 students.
“It’s great that apprentices are getting stuck in and getting really doing the job rather than making tea and cleaning the floor which I had to do more times than I want to recall! I’m glad the industry has taken a huge leap forward. I love seeing the industry I’ve worked in for 40 years progress and I feel privileged and proud to have ben part of AW’s growth over the last 12 years.”

Circa 2005: Ian pictured with Wally Beeson and a very young Katie who, coincidentally, is now a multi-skilled technician herself at our Fast Finish Centre in Derby.

AW Repair Group is delighted to be shortlisted in the National Growing Business Awards 2019.

Managing Director Andrew Walsh will attend a finalist’s interview later this month which will decide the winner from the seven companies shortlisted. The award category is seeking a winner that can demonstrate it has challenged conventional thinking in their market or industry and seen positive commercial results.

“We are never afraid to trial new technology and processes and find new ways to improve the vehicle crash repair journey for our customers,” said Andrew. “To have been shortlisted for this award is itself an acknowledgement to the AW team, whatever the final outcome.”

Judges for the National Growing Business Awards include representatives from household names such as Virgin Experience Days, Yo! Shushi, Go Ape, Bulldog Skincare and Santander.

A spokesman for the awards added: “Shortlisted companies have already demonstrated an in depth knowledge of the competitive landscape of their sector and how innovation is a key driver of the business strategy.”

The winners will be announced at a London ceremony in November.