AW Repair Group have released a dynamic video celebrating their exclusive arrangement with Liverpool Victoria General Insurance (LV=GI).
The group’s Derby location opened six months ago and repairs 35 vehicles a week solely for LV=GI customers at the dual branded site.
In the video, which features LV=GI’s Director of Motor Claims Brian Hodge and Network Manager Michael Golding, along with key AW personnel, Michael comments: “This is very unique to AW and I believe the industry as a whole. I believe it’s the dedication to the customer and the quality of work that they provide – that for us stands out from what we see in the industry. The good brand AW have been able to build over the years supports the LV= values very well.”
The dual-branded purpose designed bodyshop has the latest technological advances including skate & rail vehicle transfer system, PPG refinishing system, 10m drive-through Junair booth with QAD drying technology and full downdraught eliminating cross contamination, allowing multiple vehicles and off-panels to be painted different colours simultaneously optimising efficiency.
Commenting on the dual branding Managing Director Andrew Walsh said: “From a customer point of view they definitely see the claim and repair journey as a true extension of their insurance purchase and insurer relationship. And by carrying out our part of the process efficiently this of course leads to brand loyalty.”
Since opening, the site has employed three multi-skilled apprentices to join seven more in the second intake for AW’s Training & Apprenticeship Academy. The academy now has 19 recruits across the group.
The addition of the Derby LV= Solus site boosted AW Repair Group’s annualised turnover to £17m.