About Us

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AW Accident Repair Centres

Who We Are

Founded in 1998 by CEO Andrew Walsh, AW Repair Group has grown to become one of the UK’s leading accident repair groups. By investing in purpose-built, high-tech repair facilities, equipment and technologies, we have cemented our place as one of the most trusted body shop repair centres, attracting customers looking for a premium quality service.

 

Operating from a BS10125 accredited network of accident repair centres, we’re safe, secure, and carry out all work to the highest standards. We cover areas throughout the East Midlands, including Nottinghamshire, Lincolnshire, Yorkshire and Derbyshire. We’re also approved for leading insurance companies and vehicle manufacturers.

 

AW Repair Group is committed to keeping you moving

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What to expect when you visit our repair centres

We understand the importance of delivering great customer service from the very moment you walk through the door.

 

We don’t talk in complex industry jargon. Using easy-to-understand language, we’ll explain exactly what work needs doing to your car. You won’t leave our centres dazed and confused. You’ll leave knowing the next steps and the confidence that your vehicle is in the best hands.

 

We also offer our sophisticated AW Crash App. This provides updates in the palm of your hand while you’re on the go. It features helpful ‘at the scene’ guidance with its step by step data capture, giving you all the information you need at the touch of a button.

Supporting our staff

We’re proud of our talented pool of staff. We continue to invest in training and development. Not only does this help improve their skills and experience, but it means you can be sure that the technicians working on your vehicle have the most up to date knowledge on your vehicle complexities and you’re provided with the highest level of customer care, quality and satisfaction.

Why we are different

AW Repair Group has all the capabilities to repair all aspects of the modern-day vehicle, whether your vehicle is hybrid, electric, aluminium, SUV, prestige or the family run-around.

 

Clinical separate repair environments allow electric, hybrid and multi-material vehicles to be worked on using the correct isolated tooling and repair methods for high voltage vehicles and complex materials.

 

Our technicians are fully qualified and equipped to recalibrate your vehicles Advanced Driver Assistance-Systems (ADAS), which include accident avoidance systems such as lane assist and autonomous braking to ensure the vehicle is returned to its pre-accident condition and in full working order to protect the integrity of the vehicle and your safety.

 

With prestige partnerships and multiple vehicle manufacturers, this puts AW among the accident repair elite with all vehicle drivers benefiting from the investment in superior technology, equipment and repair techniques.

 

We work on behalf of private individuals and businesses too, carefully managed and monitored cycle times to minimise downtime.

 

We aim to deliver what matters most to you to ensure you receive the best possible customer experience.

AW Accident Repair Centres

Committed to Keeping You Moving…

Regulated by BS10125 you know you are in the safest of hands

Award-winning procedures ensure a quick response to customer needs

Efficient and monitored lead times to ensure your vehicle enters the repair process quickly

Flexible repair scheduling ensures customer satisfaction and reduced cycle times

The most up-to-date equipment and repair methods are used to ensure repairs to the modern day vehicle are cost effective and timely yet safe

Regular, pro-active repair updates allow you to stay on the move without stopping to worry about progress

Large geographical coverage ensures speedy attention when you need it most, with a fleet of vehicle transporters

A strong fleet of courtesy cars keep you moving while your vehicle is repaired

Continuous investment in people gives you only the best in repair and customer care

AW Repair Group’s procedures and processes are highly acclaimed winning crash repair industry awards, customer care awards and business expertise awards

Mission Statement

We are committed to providing only the safest and best crash repair service available with a bespoke delivery process.

 

This is achieved by investing in training and development of our personnel and using only the latest technology available in our sector.

 

Our aim is to provide our customers not only just with a service but an experience increasing customer loyalty and retention. Delivery and all aspects of our service is the cornerstone to our success which is achieved by fostering a culture of customer care, rewarding teamwork and individual achievements valuing both our customer and each other.

Awards and Accreditations

  • 2019 Finalist – Santander Growing Business Of The Year Award 
  • 2019 Winner Best at Living LV= Values – LV= GI Claims Awards
  • 2018 Finalist Bodyshop of the Year – Bodyshop Magazine Awards
  • 2018 – Named as one of 1000 companies to inspire Britain – London Stock Exchange
  • 2018 Winner Community Award – LV= GI Claims Awards
  • 2016 Highly commended Bodyshop of the Year – Bodyshop Magazine Awards
  • 2015 Winner Bodyshop of the Year – Bodyshop Magazine Awards
  • 2012 VW Outstanding Achievement Award – Volkswagen Group
  • 2012 Citroen Outstanding Achievement Award – British Bodyshop Awards
  • 2009 Winner Nottinghamshire Innovation in Business
  • 2009 Runner Up Nottinghamshire Business Person of the Year
  • 2008 Finalist Bodyshop of the Year – Bodyshop Magazine Awards
  • 2004 Winner Bodyshop Customer Care – Bodyshop Magazine Awards
  • 2004 Winner Lincolnshire and Rutland Customer Care
  • 2003 Lincolnshire & Rutland Winning Business