AW Repair Group has been presented with two business awards by Sir Alan Sugar’s Apprentice aide Nick Hewer.
The bodyshop group’s South Nottinghamshire branch manager James Dunn was winner of the Personal Development award and the group was the winner of the Most Switched On Business award for use of technology within a business at the 2009 regional business awards sponsored by Nottinghamshire and Derbyshire Chamber of Commerce.
Guest of honor, Nick Hewer, known for his stern bespectacled watch over contestants on their 12-week BBC-filmed interview to become Sir Alan’s Apprentice, congratulated all the winners at a glittering prize ceremony on Wednesday (25th November, 2009).
Upon receiving his trophy for Personal Development, AW Accident Repair Centre’s Newark-based branch manager said: “It has been a difficult year for many businesses but a successful one for AW. I thank managing director Andrew Walsh and general manager Ian Pearson for all their support and encouragement.”
The branch opened in October 2008 and within nine months had achieved British Kitemark PAS125 accreditation with James leading and motivating his team to implement AW Repair Group’s processes and procedures.
In video footage shown to the guests nominating James, MD Andrew Walsh said: “I knew James could do it. He’s got passion, drive and commitment and that’s what is needed.”
AW Repair Group also won the Most Switched On Business for its high-tech data and telephony infrastructure which links the group’s three sites together.
“AW had seen a change in customers needs,” read award judges. “Only in the recent past people were happy to receive text, email and web updates but AW has seen this come full circle and customers now want to speak to a knowledgeable advisor. This system now, in effect, gives each branch 6 advisors and customers obtain the information they need quickly, accurately and on first contact.”