Tablets for Technicians set to save AW Repair Group £6,000 per year

 

With rising print costs and the requirement for methods to now be provided in colour the group decided to simple IT to its strength.

Managing Director Andrew Walsh commented: “We have seen print costs increase by up to £100 per month per branch recently. When we investigated it was obvious the cause was two-fold: the PAS requirement to have multiple-paged methods with the vehicle and the need for these to now be produced in colour due to colour coding within the method manuals.
“We trialled the use of tablets with technicians at our Lincolnshire branch and it worked so well we rolled it out across the group within a month.”

Senior Group Vehicle Damage Co-Ordinator Rob Mann added: “And we immediately noticed the added benefit of technicians using the devices to photograph and capture additional damage providing the support we need as VDAs to seek amended authorisation.”
Before commencing work a technician will request the method to be emailed to his device by the VDA.
“And this has really had an added benefit too,” continued Rob. “It opens up a discussion between the VDA and technician about the job; any in-progress images we might need and any other information to be shared before the repair even starts.”

The innovative change in process is expected to save the group more than £6,000 a year in print costs alone.

Last month AW Repair Group launched AW Crash App on the apple and android markets offering claim repair tracking, instant QuickQuote and on the scene crash data capture.

Hudl photo

TABLETS at the ready: AW Repair Group technicians now view repair methods digitally.

AW Kids Enjoy Training Day

With the long summer holidays in full swing AW Repair Group arranged a ‘grown up’ training day for youngsters.
Children of staff throughout the group were invited to the HQ’s training room to learn the skills to put together a PowerPoint presentation.

Insight IT Training Ltd delivered the five hour session for youngsters who each received certificates of competence after mastering Powerpoint basics, animation, hyperlinks to YouTube, inserting self-recording video clips and giving a full presentation on their chosen subject to envied adults.

Some of the topics included My Favourite Aeroplanes; Manchester United and Ballet.

One youngster commented: “It’s been epic today! I loved being at my mum’s work because I got to see where she sits and what she does and impress her with my presentation too!”

Central Customer Service Receptionist Joanna Shakespeare added:  “It was a great idea and lovely for AW to do this for the staff’s children. It’s hard to find different things to do in the holidays to keep the children entertained and this hit the spot on so many levels.”

Some of the youngsters who took part are pictured with their certificates and Insight’s training co-ordinator Clare Blake.20150806_140258